Happy Holidays from Shiloh Service!

Many From everyone at Shiloh Service, we wish you a joyous holiday season!

In this edition of the Shiloh Sound, we talk about cloud computing and cloud storage, the importance of email backups, and what it means to optimize your business processes.

Gifts for Your Business

Let's start with a reminder, for businesses ending their fiscal year in December, that there can be real tax advantages to buying needed equipment now.

If you've been struggling along, waiting for the right moment to replace that desktop, laptop, printer, or server, there's no better time than now. Shiloh Service has the business-grade hardware you need to make the most of your investment.

Give your business the gift of a computing upgrade this holiday season, and check with your accountant to make the most of your end-of-year purchases.

Call Shiloh Service at 1-888-374-4564 or Contact us today.

Cloud Storage and Cloud Computing

Today, many small businesses are turning to cloud based computing and storage solutions.

Even Microsoft's Office 365 now features One Drive and the Office 365 Team Site to store and collaborate on your Word, Excel, and other MS Office products.

But what exactly is Cloud Storage and Cloud Computing?

To put it simply: a "cloud" in the computing world refers to an off-site computer where data storage and processing occur. Some people in the IT community joke that "there is no cloud; it's just somebody else's computer." While that is true to a point, cloud computing and storage offers a variety of advantages in both security and productivity... some of these advantages include:

• Ability to access your data and programs from any Internet enabled device. Anywhere you have Internet access, you're at work.
• Allowing a team of users to collaborate and easily share files between computers at different sites. You can edit the same file on vacation in Florida that your team in the home office is working on, without worrying about what email the right version is attached to.
• Protection from data loss resulting from computer malfunction, fire, theft, or other disasters that might wipe out data on-site. Cloud computing is often redundant and routinely backed up.

Despite these advantages, however, cloud storage might not be right for some purposes, and there can be disadvantages for certain applications, especially ones that involve highly sensitive data.

One of the most significant drawbacks is the fact that data is stored off-site and out of your hands... which can present certain risks.

What happens if someone guesses your password, your cloud gets hacked, or there is simply a service outage? What if the company offering the cloud based services you have come to rely on simply goes out of business and shuts down without notice?

With cloud based services, even a slow Internet connection can be a painful issue as you try to meet deadlines or keep up with work demands.

While there are some disadvantages, cloud computing use by business has jumped 60 percent in just the last year, signaling that the "cloud" is here to stay.

For advice on whether cloud storage and computing could benefit your business, call us at 1-888-374-4564 or fill out our easy to use contact form today!

At Shiloh Service, helping you maximize the effectiveness of your IT systems is our job. We don't just look at technology, we look at your business processes and needs. Whether a solution is cloud-based, on-site, or a combination of both, rest assured that we will find the solution that's best for your business.

The Importance of Email Backups

We often talk about the importance of file and network backups, but what about email?

What would happen if you lost all your emails, including your inbox and sent items, as well as your contact list? For some businesses, a large scale loss of email could be more than just frustrating... it could spell disaster.

Do you know if your email stored locally, on your computer or network, or in the cloud (Outlook online and other web base services)? What if you accidentally delete a critical email... can you get it back?

Certainly you should not assume the backup systems you have in place apply to your emails. They often don't. Further, you might find it very useful to have an organized system of email backups and archives, so that when you need those approval emails or dispute resolutions from 3 years ago, they can be found quickly and easily.

At Shiloh, we can analyze your email system and provide recommendations on ways to keep your email backed up and easy to restore in the event disaster strikes.

To learn more, call us at 1-888-374-4564.

Business Process Advisors

We Shiloh does not simply sell and service technology; we're about selling and supporting the right technology to help your business succeed. We are often called upon to review our client's business processes to help them make the most efficient use of their technologies.

If you see that your employees are performing double data entry in different software packages, printing charts and spreadsheets only to have someone else scan the prints back into a file later on, that passwords are getting lost or falling out of date, or employees don't have access to the programs and files they need - that's where Shiloh can help.

Call us at 1-888-374-4564 or contact us today to review your IT systems; we can help arrange your technologies in ways that boost efficiency, minimize risk of downtime, and ensure maximum security.

At Shiloh Service, it's our job to help your business succeed!

Service Area

Shiloh Service, Inc. provides computer solutions, including network support, computer sales, and computer repair services in the Pittsburgh region.
Our service area includes but is not limited to: Pittsburgh, Monroeville, McKeesport, Greensburg, Jeannette, Irwin, North Huntingdon, Latrobe, Murrysville, Ligonier, and more.

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